How Inbound Calling Works in StaffAgent AI

By StaffAgent Team

StaffAgent AI's inbound calling feature allows candidates to initiate screening interviews on their schedule. Here's how it works.

The Inbound Flow

Candidates receive a unique phone number or link to call when they're ready for their interview.

Intelligent Routing

Our system identifies callers and routes them to the appropriate interview flow based on the position and stage in the process.

Context Awareness

The AI agent has full context about the candidate and position, enabling personalized, relevant conversations.

Flexible Scheduling

Candidates can call 24/7, eliminating scheduling conflicts and time zone challenges.

Technical Implementation

We use enterprise-grade telephony infrastructure to ensure reliability and call quality.

Security Features

  • Caller verification
  • Encrypted communications
  • Secure data handling

Results

Agencies report 40% higher interview completion rates with inbound calling, as candidates appreciate the flexibility.

Inbound calling represents a candidate-first approach that improves both experience and outcomes.